Skip to content
nitrodialer
Book a demo

Agencies & call centers

A power dialer for lead-generation agencies and call centers

Agencies and small call centers run several clients' campaigns at once, each with its own script, outcomes and reporting. NitroDialer keeps them separate, shows the whole floor live, and keeps the evidence each client will ask for.

Book a demoStart free with Dialpad

What gets in the way

Many clients, many rules

Each client has its own script, outcomes and CRM fields. Mixing them up costs the account.

You can't coach what you can't see

Supervisors need to know who is on a call, who is wrapping up and who has been paused for twenty minutes.

Clients want proof

Clients ask what happened on their campaign and whether the rules were followed.

How NitroDialer fits

  • A campaign per clientEach campaign has its own source, pacing, script and outcome mapping. Agents only see the campaign they're working.
  • Live floorEvery agent's state and time in state, updated live, plus today's dials, reached and appointments per agent.
  • Reports and webhooksPer-campaign stats, a call log with recordings and AI summaries, and a signed webhook for every completed call.
Dialing mode
Power, 10-second wrap-up
Workspaces
One per agency; one campaign per client
Monitoring
Live floor on a wall screen
Reporting
Webhooks to each client's system, or exports from the call log
Call type
Set per campaign: consumer or business

Suggested call outcomes

Appointment set1Qualified — transfer2Call back later3Not interested4Do not call5No answer6Left voicemail7Wrong number8

The features doing the work

Everything here is included in the trial. Set it up in an afternoon, with the steps in the documentation.

Live floor

Who's ringing, talking, wrapping up or paused, updated live.

How it works

Coaching analytics

Human pickup rate, talk time, time-in-state and coaching flags for every rep.

How it works

API and webhooks

Add leads, read calls and stats, and get a signed webhook for every completed call.

How it works

Compliance

Region presets for calling hours, national DNC lists, internal DNC and holidays, checked before every dial.

How it works

Questions

Can each client connect their own CRM?

Each workspace connects one CRM. For clients on different CRMs, use a workspace per client, or feed leads in by CSV, the inbound webhook or the API.

Can supervisors listen in?

Monitoring and recordings come from Dialpad. NitroDialer shows who is on which call and links each call's recording and AI summary in the call log.

Other industries

HVAC & home servicesA power dialer for HVAC and home-services sales teamsCall rebate and replacement leads while they're still comparing quotes.SolarA power dialer for solar sales and site-assessment bookingTurn solar quote requests into booked site assessments.InsuranceA power dialer for insurance agencies and brokersFollow up quotes and renewals with the broker who owns the client.

See NitroDialer set up for Agencies & call centers

A 20-minute walkthrough with your Dialpad account and one of your real lists. Bring your hardest compliance question.

Book a demoStart a free trial