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Power dialer

A power dialer for Dialpad that never drops a live answer

NitroDialer is a 1:1 power and preview dialer for Dialpad. Agents work CRM lists from one screen with the Dialpad softphone built in, with no abandoned calls.

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The problem

Manual dialing eats the day

Reps copy numbers out of the CRM, wait on rings, then type notes back in. Most of a calling block goes to everything except conversations. Predictive dialers fix the pace but connect people to silence while an agent is still busy, which is exactly what regulators and customers hate.

How NitroDialer handles it

Power dialing, one line per agent

NitroDialer places the next call through the agent's own Dialpad app the moment wrap-up ends. Exactly one call per available agent, so a person who answers always hears a rep. Preview mode is there for high-value leads: the agent reads the record and clicks Call when ready.

How it works

One screen, the Dialpad softphone built in

The Dialpad softphone sits on the left, the lead card and script in the middle, notes and outcomes on the right. Agents never switch tabs to their CRM mid-session.

  • Lead card shows name, company, the number being dialed, other numbers, the lead's local time and earlier calls
  • Big state band shows Ringing, On call or Wrap-up with a running timer
  • Pause with a reason (break, lunch, meeting, coaching) so time-in-state stays honest

Pacing you control per campaign

Managers set the wrap-up countdown, how long to let a number ring before hanging up, and how many attempts each lead gets in total and per day.

  • Wrap-up countdown before the next dial (agents can hold or call early)
  • Automatic hang-up after a set ring time so agents never wait on a dead line
  • Preview mode with optional auto-dial after a set number of seconds
  • Mobile or main phone first, skipping numbers marked bad

Hotkeys for every outcome

Number keys pick the outcome, Enter saves it. A typical wrap-up is a keystroke and a sentence of notes, then the next lead is ringing.

Built for Dialpad's rules

Dialpad allows a limited number of API-placed calls per user each minute. One-line power dialing stays well inside that limit, and NitroDialer backs off automatically if a burst hits it.

At a glance

Modes
Power (auto-dial after wrap-up) and preview
Lines per agent
One. No predictive or multi-line dialing
Telephony
Your existing Dialpad account and numbers
Browser
Chrome or Edge with the Dialpad softphone signed in

Works well with

CRM integration

Campaigns from your CRM lists. Notes, status and call activity written back after every call.

How it works

Callbacks and retries

Retry timing by outcome, daily caps, and callbacks dialed by the same agent.

How it works

Call scripts

Merge-field scripts with the required who-and-why opener built in.

How it works

Industries that rely on it

HVAC & home servicesA power dialer for HVAC and home-services sales teamsCall rebate and replacement leads while they're still comparing quotes.Real estateA power dialer for real estate teamsWork buyer, seller and open-house leads without losing the thread.B2B sales teamsA power dialer for B2B sales development teamsSDRs dial account lists with research time and full CRM logging.

See it on your own CRM list

A 20-minute walkthrough with your Dialpad account and one of your real lists. Bring your hardest compliance question.

Book a demoStart a free trial