Call scripts
Call scripts with merge fields and a compliant opener
Give every rep the same strong opener. NitroDialer scripts merge the lead's name, company and city, and always lead with who's calling and why.
1. Confirm they own the home and how it's heated today.
2. Ask the age of the furnace or air conditioner in city.
3. Offer an in-home assessment: “I have Thursday at 10 or Friday at 4 — which works better?”
Every rep opens differently
New hires improvise, experienced reps drift, and the required introduction gets skipped when calls are back to back.
The opener and the script on screen
Each campaign carries its own script. The opening line, naming the agent, your business and the reason for the call, is pinned above it on every lead.
How it works
Merge fields
Use {first_name}, {last_name}, {company}, {city}, {agent} and {business} anywhere in the script.
Pairs with coaching
When the coaching dashboard shows short conversations, update the opener in one place and every rep has it on their next call.
At a glance
- Per campaign
- One script per campaign, editable by managers
- Merge fields
- first_name, last_name, company, city, agent, business
Works well with
Power dialer
One line per agent, next lead dialed automatically after wrap-up. No predictive guesswork.
How it worksCoaching analytics
Human pickup rate, talk time, time-in-state and coaching flags for every rep.
How it worksCompliance
Region presets for calling hours, national DNC lists, internal DNC and holidays, checked before every dial.
How it worksIndustries that rely on it
See it on your own CRM list
A 20-minute walkthrough with your Dialpad account and one of your real lists. Bring your hardest compliance question.