NitroDialer vs Orum
Orum alternative for Dialpad teams
Orum is a parallel dialer built for outbound SDR teams: it dials several lines per rep at once and connects the first person who answers. It's fast on large cold lists. NitroDialer dials one line per rep through Dialpad, which suits inbound-lead follow-up, warm lists and teams that can't risk dropped calls.
| Topic | Orum | NitroDialer |
|---|---|---|
| Dialing | Parallel: up to 5 lines (Launch) or 10 (Ascend) per rep | Power and preview, one line per agent, so no answered call is ever dropped |
| Answered calls | When more than one person answers, only one can be connected; in the US, abandoned calls are limited to 3% per campaign over 30 days (47 CFR 64.1200(a)(7)) | Every answered call reaches the rep who dialed it |
| Phone system | Its own dialing infrastructure | Keeps Dialpad: your numbers, users, recordings and the Dialpad softphone embedded in the console |
| Integrations | Salesforce, HubSpot, Outreach and Salesloft | Campaigns from live HubSpot, Salesforce, Zoho CRM or Pipedrive lists, with notes, status and call activities written back after every call |
| Pricing | Quote-based | Published per-user plans; calling stays on your Dialpad plan |
Orum details are from public documentation as of 2026: ZoomInfo: parallel dialers compared (Orum lines and pricing), FCC: 47 CFR 64.1200. Check with the vendor for current features.
It already fits how you work
You run an outbound SDR team on big cold lists through Outreach or Salesloft and want maximum connects per hour.
Your CRM is the center of the team
You call inbound and warm leads (quote requests, form fills), want every answered call to reach a rep, and want to keep Dialpad.
See it on your own CRM list
A 20-minute walkthrough with your Dialpad account and one of your real lists. Bring your hardest compliance question.