Pipedrive

Dial Pipedrive people filters, add call notes and call activities, and keep your Pipedrive timeline complete.

Connect Pipedrive to dial people from your saved filters and keep every call on the person's timeline.

What NitroDialer reads and writes

	In Pipedrive
Campaign source	Filters on People. Create the filter in Pipedrive (labels, owner, custom fields) and pick it in NitroDialer.
Phone numbers used	The person's phone numbers — the one marked mobile is tried first, then the primary number
Shown to the agent	Name, organization, email, owner and labels when present
After every call	A note on the person with the outcome, talk time, agent notes, Dialpad AI summary and recording link
Optional	A call log on the person with duration, number dialled and outcome (connected, no answer, left voicemail, busy or wrong number, worked out from the outcome's name)
Status update	None by default — people in Pipedrive don't have a lead status field. You can map outcomes to a custom person field.
Owner-only campaigns	The person's owner, matched to agents by email

Connect

In NitroDialer, go to Settings → Integrations and choose Pipedrive.
Sign in to Pipedrive and choose the company to connect.
Approve access. You're returned to Settings with the company name shown.

The connecting user needs permission to see the filters you'll dial and to add notes and call logs.

Mapping outcomes to a custom field

Because Pipedrive people have no built-in status, no field updates are set up when you connect. To keep a status in Pipedrive:

Create a custom person field in Pipedrive (for example a single-option field called "Call status").
Copy the field's API key from Pipedrive's data fields settings.
In NitroDialer, go to Settings → Call outcomes and set that field and value on each outcome.

You can also set labels instead: use the field label_ids with a comma-separated list of label ids.

Speed-to-lead from Pipedrive

Use a Pipedrive automation (trigger: person created) with a webhook action, or Zapier/Make, to push new people into a running campaign. See Speed-to-lead webhook.